As Christmas is fast approaching with just a few weeks to go, we are looking at ways we can minimise the disruption to our clients during our Christmas shut down period.
In previous years we have asked our customers to place double or triple orders in the weeks preceding Christmas to ensure the home has sufficient stock to cover the closure period. We have found over the recent years this can cause a number of issues for our clients.
We are hoping to help alleviate any difficulties faced by clients over the closure period and avoid any potential upsets by asking all our customers to begin ordering some extra items on each order over the coming weeks.
We realise it can be hard to predict what will be required, and are more than happy to assist by checking previous usage patterns and advising how much we think you will need to order.
If you would prefer to use this method please contact our customer service team on 01423 331000 or email sales@andwayhealthcare.org.uk, we will be more than happy to assist.
I have also included below a schedule of deliveries for the Christmas period to assist with any preparations you need to make.
The offices and warehouse at Andway Healthcare will be closing for a short period over Christmas and New Year, please find below our scheduled closure dates and important information relating to orders and delivery times:
We will continue to be available during our normal office hours of 7am to 5pm until the 22 December when we will be closing at midday. You can get in touch with us on 01423 331000 or via email to sales@andwayhealthcare.org.uk...
We would like to take this opportunity to thank you for your custom over the past 12 months and look forward to continuing to be of service throughout 2018.
Many thanks,
Luke Ledgeway
Customer Service