Meet The Team

Andrew
Director
Andrew started Andway Healthcare Ltd in 2000. As the company as the MD, Andrew has 5 managers working under him who are responsible for different areas of the business. Andrew mainly gets involved in Strategy and financial work and also works with the individual managers and team where needed. For 3 years Andrew was a CEO for a small private school.

Sales & Business Development:

Lydia
Head of Sales/National Account Manager
Lydia joined Andway in 2017. She has experience in many areas of the business and is a go to resource for colleagues and customers alike. Now heading up the sales team, she is your point of contact for queries, questions and quotations. She's the owner of Andway mascots Bella & Maisie the dogs!
Lewis
Marketing & Business Development Manager
Lewis joined Andway in 2023. He works with the team, helping to develop and grow our customer base, whilst also looking after our marketing.
Ben
Business Development Executive
As a Business Development Executive at Andway Healthcare, Ben is responsible for bringing new clients on-board through various channels, ensuring they have the necessary products and services when needed. By collaborating with our internal teams, Ben streamlines processes and improves customer satisfaction. His role allows him to develop strong communication and problem-solving skills in a fast-paced environment, in his spare time you will find him with his dad cap on spending time with his daughter or in the gym or on the PS5.
Kayleigh
National Account Manager
Kayleigh joined Andway in September 2024 as the National Account Manager, responsible for maintaining, building and generating new relationships with customers and care homes across the UK. Away from work you will find her watching football, eating chocolate and making some sort of reference to Harry Potter!

Customer Service:

Annie
Customer Service Manager
Annie joined the Andway team in 2022. Annie makes sure our customers are looked after on a daily basis. Checking orders are going out correctly, providing quotations, answering queries and making sure they can concentrate on doing what they do best. Annie is a mad Formula One fan. It is on her bucket list to go to Silverstone to watch a race weekend!
Sarah
Customer Service Executive
Sarah joined Andway in 2023. On a daily basis she handles customer inquiries, places orders, resolves any issues and provides product and service information on everything we offer and the servicing side of the business. Sarah interacts with customers and homes through both email and phone to maintain positive relationships. She was an avid sleep-talker and sleep-walker as a child - She once even left the house!
Oksana
Customer Service Executive
Oksana joined Andway CS team in 2024. Having survived a war, handling customer inquiries feels like a beach holiday. She loves balancing the quiet life in the British countryside with adventures around the globe. So far, she's explored 25 countries and counting. She is currently working on getting a black belt in British accents, so please go easy on me when giving us a call.
Jack
Customer Service Executive
Jack joined the Andway team in 2024 as part of the Customer Service team, bringing over a decade worth of experience in customer relations and hands on work in the Care sector. He works as one of our first points of contact for our customers to ensure all theirs needs are met. This includes placing orders, resolving any problems or providing advice on our products.

Accounts:

Jacqui
Sales Ledger
Jacqui started at Andway in 2022. She specializes in credit control while also taking charge of supplier payments and supporting the financial health of the business. She collaborates closely with our finance team, ensuring seamless coordination and efficiency in our operations. Additionally, she works alongside Theresa from the purchase ledger team leveraging our combined expertise to enhance financial processes and optimize cash flow. Her proactive approach and attention to detail contribute to the organization's overall financial stability and success. She grew up in South Africa and rode Lions to school. They moved when she was 15.

Purchasing & Operations:

Russell
Operations Manager
Russell started at Andway in 2008. He works with the warehouse and purchasing teams to achieve our strategic goals. He is very interested in politics.
James
Purchasing Manager
James joined Andway in 2022. James manages the Purchasing Department, and ensure we are fully stocked on all key lines. Regularly meeting with our Suppliers and actively looking to expand our product range. He once saw the Loch Ness Monster and loves cooking, claiming to be much better than Jamie Oliver...

Servicing:

Natalie
Servicing Manager
Natalie started at Andway in 2024 and she oversees all things servicing - scheduling inspections and repairs to raising quotes and sourcing spares! She love theme parks and visits Florida yearly.

HR:

Gary
Executive Assistant
Gary joined Andway in 2019 He has the privilege of supporting our Managing Director with a diverse range of tasks, covering various facets of our business operations. His primary goal, like that of all our dedicated employees, is to consistently surpass our customers' expectations. In Gary's opinion he is the best looking employee and occasionally tells small white lies for fun..

Warehouse & Drivers:

Shaun
Warehouse Manager
Shaun joined Andway in 2014. Shaun loads and unloads vans and picks customers orders. He starts work most mornings at 5am and regularly come in at 4am to get ahead so we have a better day.
Barry
Goods In Operative
Barry joined Andway in 2018. He manages the Goods-In while also picking and dispatching customers orders. Barry was named after Barry McGuigen the boxer as he won the World title the night I was born.
Mark
Multi Drop Delivery Driver
After running a successful gardening business for many years, Mark joined Andway permanently in April after helping us with some relief driving work throughout winter. His can do and friendly attitude was an instant hit with our customers and colleagues alike and we are very happy to welcome him full time to the business. Mark is always on hand to answer any questions and will always bend over backwards to do his best for our customers.

Engineers:

Mike
Field Service Engineer
Mike is a vastly experienced field service engineer, with years of experience in maintenance of a huge range of equipment including hoists, baths, beds, scales, mattresses, wheelchairs and much more. Mike carry's out your LOLER inspections, maintenance and urgent call outs for equipment diagnostics and repairs and takes huge pride in being able to provide a first visit fix for our clients to keep you up and running wherever humanly possible.
James
Engineer
James joined us as a driver in August 2021. His friendly and professional approach to his work makes him very popular with our customers and colleagues alike and he is always on hand for a chat and to resolve any issues for our customers. In his spare time he enjoys (bravely!) volunteering with Calder Rescue as a Motorsport Rescue Technician.