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Meet The Team

General Manager
Jay works with his external and internal sales and marketing team to ensure existing clients and potential new clients are offered the best products, at the best prices and at the best service level in the market. Jay is passionate about bringing our ‘world class’ mission statement to life for Andway clients, offering unparalleled support, both online and face to face, to put active communication at the heart of every transaction and to build a mutually beneficial long term business relationship.
The main man, the founder and the overseer of strategy, product development and innovation...
Finance Manager
One of the longest serving members of the team, Nicky oversees the finance functions of the company. Outside of work Nicky is a huge animal lover including cats, dogs and her horse.
Warehouse Manager
Making sure your orders are picked carefully and promptly and our warehouse is stocked, efficient and organised. Shaun is a passionate Leeds United fan and loves all things sporty!
Customer Service Manager
Heading up our customer service team, Grace is the guardian of our ‘world class service’ mission and mantra, ensuring our clients receive the Andway experience exactly as expected. From individual homes to large groups Grace’s team on-boards all new clients, manages sales order processing, offer expert advice on product choices, maintain client online portals and work in conjunction with the sales team to produce client reports including usage and budget compliance.
Servicing Manager
Making sure your equipment is always available for use, Call Lydia to book your LOLER, call outs and all things servicing. Lydia is the proud owner of Bella & Maisie who have become our company mascots.
Purchasing Manager
Natalie’s whole focus is to source and secure our clients great quality products and competitive prices and the items are in stock when you need them. Natalie is also responsible for scouring the globe looking for new and innovative products.
Goods In Operative
Barry heads up our Goods In operation, liaising with Natalie in Purchasing on delivery scheduling. Regularly seen unloading our containers and checking our suppliers have sent us exactly what we ordered before the goods are checked into stock. A Sheffield Wednesday fan, he and Shaun discuss football at length!
Account Manager
Tim is GDPR king and our door opener, calling Care Homes across the UK, introducing all the great products and services we do at Andway and finding out where other suppliers are letting them down.
Field Service Engineer
Mike is a vastly experienced field service engineer, with years of experience in maintenance of a huge range of equipment including hoists, baths, beds, scales, mattresses, wheelchairs and much more. Mike carry's out your LOLER inspections, maintenance and urgent call outs for equipment diagnostics and repairs and takes huge pride in being able to provide a first visit fix for our clients to keep you up and running wherever humanly possible.
Sales Manager
David loves the telephone! Whether its keeping our existing clients up to date on all our new product and equipment innovations or introducing Andway to care homes for the very first time. David can be found chatting merrily away all day. A dedicated traveller David is usually found discussing his travel plans over a meal from his favourite restaurant Nandos...
Purchasing Assistant
Russell is one of the founding members of the team and has worked across most departments and now concentrates on assisting Natalie in purchasing, both everyday stocking and new product development.
Finance Assistant
Georgie works alongside Sarah in credit control, making sure customers paperwork is all in order and resolving any payment related queries.
Marketing Manager
Jessica works alongside the sales and customer service teams, to ensure our clients know all about our products and services and the benefits to their environments, how Andway can help them with budgeting, cost control, product efficiency and best use. Jess keeps everyone up to date about news from the care industry and manages all Andways communication tools.
Warehouse Operative
Our resident action man and community officer. Jonny works alongside Shaun and the team to ensure orders are picked accurately, packed safely and despatched on time to our clients.
Multi-Drop Driver
Multidrop driver Gregg is always on-time and always super helpful when delivering to Andway clients, making sure everyone is happy before he's onto his next delivery.
Office Mascot
Queen Bella keeps everybody's morale sky high and loves nothing more than a good belly rub and tasty treats.
Trainee Office Mascot
Multi-Drop Driver
Multidrop driver James is always super helpful when delivering to Andway clients, making sure everyone is happy before he's onto his next delivery.
Executive Assistant
Gary looks after a variety of tasks within the business including Health & Safety, HR and ISO compliance

Other Members of the Andway Team: