Happy New Year from Andway …and introducing our new MD
Unlike many industries, you may not be just returning to work after a nice festive break as the care industry never rests but we would like to sincerely wish you a happy, healthy and prosperous 2018.
One of our team in particular has been very busy in the run up to Christmas and we are delighted to announce the appointment of our new Managing Director Jayne Reid:
“Some of you may have already met me as I have been working in the field meeting our clients, visiting your homes and I attended the Care Forum in December with our Sales Manager Jay Ledgeway. This ‘undercover’ work has been an invaluable part of my planning and to give me a great insight into your challenges and what you need from Andway”.
Our mission in 2018 is to ‘Provide world class, effective and cost efficient solutions to the care home industry to help you improve care standards and profitability’.
Having worked in the field for the last 2 months I now know, first hand, how to bring this statement to life: I can see what an amazing job you are already doing and how we can play a truly vital part in making your daily lives hassle free – saving you time and money by being your trusted partner and simply doing what we say we will do.
So here’s what some of you told me you need:
- On-time delivery
- Quality but competitive products
- 2-way communication
- You are open to new ideas and products
- Reliability
- Friendliness
You scored us really highly in most of these areas, but I can now see where we need to work even harder and over the coming months the Andway team will be working to keep you in the loop on all our service and product improvements. However, in the meantime I would love to hear from you about how Andway can improve our service to you right here and now!
I have a brilliant team and I will be introducing them all to you throughout 2018.
I look forward to working together…
Any questions or requests